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Win more customers
It is
often the simplest of ideas that achieve the best results. Helping staff
to focus on the critical success factors:
This
programme works towards developing a positive attitude and a climate
of personal ownership towards promoting the service. This programme
is designed to encourage staff to
take an active part in regional and local promotional activity.
Developing a desire and commitment to achieve the results required.
How
can we do, what we do, better? How do we encourage more people to
use our library?
Outcome
Staff develop marketing plans with specific actions, time frames and
who will be responsible. We will also work with you to help measure
and communicate the critical success factors.
Our
unbeatable experience is your guarantee of success!
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Library promotion,
marketing libraries, increasing active borrowers, training library
staff, developing librarians, helping senior management teams,
defuse conflict, building rapport, library training, constant
performance assessment, improve CPA, Mark Millard founder of blue
concept training
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